Customer Service

Customer Service

Customer Delight Our Mission
  • Rexson Products India operates on the core values of the innovation, quality and customer delight. This is achieved through our highly professional team of customer support engineers who exceed customer expectations all the time.
  • At Rexson Products India we lead through constantly listening and extending the best possible solution to the customer. From the smallest refrigeration solutions to the most complex Instrumentations systems,our customers rely on us to the fullest.We make sure that our refrigeration equipment is well designed, properly installed and well maintained. On time and correct maintenance prevents breakdowns and increases the life span of the installation.
  • That is Rexson Products India unending mission called Customer Delight.
Service Activites
  • Customer Service Department is powered by a team of engineers. To provide full technical assistance and after-sales service, we have specially trained and experienced service engineers.
  • We also have product specialists based at the headquarters for providing critical technical support to all locations.
  • At the headquarters all our strategic business units are equipped with independent test facilities that are capable of servicing the entire range of current and past product models.
  • Adequate capabilities and redundancies ensure quick turnaround of items for servicing.
  • At branch level, our local service engineer is equipped with latest portable test equipment’s to facilitate quick and reliable services to local customers. Meticulously documented manuals service instruction sheets ensure quality of service.
Phone - 011-22303958 E mail -

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